We offer a refund on an item returned within 14 days of delivery (excluding postage). Alternatively we can exchange it.
If you need to return any item back to us, please make sure the item is unused, undamaged and in its original packaging. Just send us an email to say why you wish to return your item and make sure you send a note with your return telling us your name and order number. Once your item is received we will send you an email to notify you.
We do not accept the return of personal care items for hygiene reasons.
Please do not send your item back to the manufacturer, it will just confuse them!
To keep our carbon footprint low, we only offer delivery in the UK as follows:
Royal Mail 2nd Class £3.20
Royal Mail 1st Class £4.70
Postage is free on orders above £35.
Local Pickup/Delivery - If you are local to us in Disley, Cheshire, you are welcome to request free collection in person or alternatively, we will deliver your order free of charge for our customers living in the following postcodes: SK2,SK6, SK7, SK12, SK22 and SK23.
You will find the option under postage type selection. Once your order is prepared we will send you an email to tell you when and where to collect or to arrange delivery.